Striata unlocks the power of email and mobile messaging
The world’s largest financial services, utility, insurance, retail and telecommunications companies achieve unrivalled results by replacing print and mail with Striata’s interactive electronic documents and transactional messages.
Striata’s enterprise platform, strategy and support services:
– drive significant paper suppression
– deliver ongoing cost savings
– accelerate payments
– enhance the customer experience
– enable regulatory compliance
Our comprehensive solutions expand the digital dialogue through personalized customer lifecycle messaging, retail receipts, notifications and alerts.
A global paperless communications specialist with over a decade of experience, Striata has operations in New York, London, Johannesburg, Hong Kong, Sydney and partners in North and Latin America, Europe and Asia Pacific.
Leading the ‘Push’ revolution
Many organizations have attempted to achieve the significant cost savings promised by eBilling, but the vast majority have been unsuccessful. Customer adoption has remained low because traditional eBilling solutions require complicated customer registration processes and ‘pull’ customers to a website to view and pay each bill.
Consumers have inherently resisted this process, as they expect their bills to be delivered to them. Hence, traditional portal-based ‘pull’ eBilling has not achieved high customer adoption – averaging only 5.1% (Gartner 2006).
Our customers all agree that ‘push’ eBilling is the way of the future.
Unlike traditional online billing solutions, Striata delivers feature-rich, registration-free, navigable and interactive secure mini-websites directly to the customer’s email inbox (‘push’ methodology).
This enables one click electronic payment options without having to visit a single web page. Customers will experience simpler processes, while reducing the impact that printing and delivery of paper bills has on the environment.
The simple change from ‘pull’ to ‘push’ greatly enhances customer convenience and dramatically increases eBilling adoption, allowing clients to achieve reduced DSO (Days Sales Outstanding) and enhanced ROI from their self-service and e-communication initiatives.
Whether you need to distribute confidential customer information, send invoices, accept electronic payment, personalize electronic marketing or respond electronically to customer queries, Striata has the skills, solutions and experience required to enable you to develop effective electronic relationships.
Striata combines superior electronic messaging capabilities with advanced email deliverability services and dedicated account specialists with the aim of maximizing client revenues, improving brand awareness, optimizing business efficiencies and providing you with a rapid, measurable return on investment.
In support of our products, Striata offers a full range of professional services including: project management, data conversion, email address acquisition, customer service support, training and consulting services.
18 King William Street